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Not syncing over wifi

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‎04-18-2020 18:03 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

‎04-18-2020 18:03 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

  • 4870AAD0-EC71-487B-B036-22622EC90B3A.jpeg

     

    Fitbit won’t seek for almost 3 days now over WiFi. Mobile data no problem. App cannot be accessed and from safari cannot. I’m getting access denied almost like my IP address has been blocked/banned. Tried all the troubleshooting and nothing works. This has happened before as well until I posted a photo of the ip ban and a few hours later worked again.

 

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‎04-19-2020 21:30

‎04-19-2020 21:30

I Tried using my cell phone on another WiFi signal and I still cannot access the app. I tried the web browser from my phone and still cannot. I have tried my laptop and still cannot go to the community Forum or the dashboard. What the heck! -_^ as long as I am using WiFi I cannot access Fitbit app.

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