Not syncing

[yelword]

Have just purchased a replacement iPhone. Replaced with exactly the same model phone(6splus).

My Fitbit will not sync. I have tried the following:

Switched Bluetooth on and off

Reinstalled the Fitbit app

Reinstalled the Fitbit device

Rebooted the phone

Still nothing...!!!!

[nannieannie2]

Think there is a problem with the app .i have seen loads of people complaint of the same problem.   Mine is not syncing with my fitness pal since I updated my phone. I have tried all the steps they tell you too and still nothing works properly my food diary is not syncing to Fitbit  and my steps are not syncing to my fitness pal..also all day sync keeps switching itself off 

[yelword]

Waiting for someone from Fitbit to answer!!!

[Llaurra01]

yep, me too .  It stopped syncing after my 2.5 mile walk last night.  😞   Now it won't update my WW app and it's not recording steps today. The Charge2 itself shows steps but the app isn't.  

[Chris0101]

Xi have exactly the same problem with my steps and exercise not syncing on myfitnesspal app from my fitbit app

[ElleLG]

Same here, since yesterday no syncing in between Fitbit and MyFitnessPal.