help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-25-2019 23:37 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

‎11-25-2019 23:37 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

My charge 2 has stopped syncing since friday. Have restarted it and reinstalled app but no joy. Any advice please? X

Best Answer
Labels:
1 REPLY 1

‎11-25-2019 23:56

‎11-25-2019 23:56

My charge 2 has also stopped syncing since 21 November however, I'm still receiving notifications on my Fitbit so it must be connected to my phone some how!

 

Please fix this as currently it is fairly useless.

Best Answer