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Notification to charge device

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‎09-24-2019 03:51 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

‎09-24-2019 03:51 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

e-mail  notification to  recharge  my   fitbit   but  it  was   90%  charged     

 

Moderator edit: Subject for clarity 

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‎09-25-2019 19:07

‎09-25-2019 19:07

Hello @rob_22, welcome to the Community Forums!

 

Thanks for bringing this to my attention. To better assist you with this situation, can you please let me know when was the first time you experienced this and how many times since then? Also, does your Fitbit is taking charge and holding it or after the email notification your device isn't charging anymore? Please keep me posted so we can move forward with this situation.

 

Looking forward to your reply, let me know if you have any additional questions..  

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1 REPLY 1

‎09-25-2019 19:07

‎09-25-2019 19:07

Hello @rob_22, welcome to the Community Forums!

 

Thanks for bringing this to my attention. To better assist you with this situation, can you please let me know when was the first time you experienced this and how many times since then? Also, does your Fitbit is taking charge and holding it or after the email notification your device isn't charging anymore? Please keep me posted so we can move forward with this situation.

 

Looking forward to your reply, let me know if you have any additional questions..  

Best Answer