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OnePlus 6T GPS issues

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‎03-28-2019 13:44 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

‎03-28-2019 13:44 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

Hey there,

I recently bought a OnePlus 6T, and when I go running with it and my charge 2, my Fitbit loses GPS signal after around 5 minutes. This has been happening consistently and although I've updated my phone software and deleted and reinstalled the app, I'm still getting the same issue. Has anyone else had a similar problem or knows how to help!?

Thanks

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‎03-28-2019 21:56

‎03-28-2019 21:56

Welcome to the forums!

 

Is your phone on the supported list? If not some things will not work correctly

Supported Phones

 

Hope to see you around the forums!

 

 

Community Council Member

Wendy | CA | Moto G6 Android

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