03-27-2019 18:39 - last edited on 09-08-2020 16:45 by MatthewFitbit
03-27-2019 18:39 - last edited on 09-08-2020 16:45 by MatthewFitbit
I am finally giving up on the fitbit Charge 2. I have purchased 3 and lost every one them. The band breaks and I lose the fitbit. I've had the band replaced and within a year's time that band breaks. It's time to move on. Sad!!!
03-28-2019 08:57
03-28-2019 08:57
@channej Welcome! It's nice to have you on board!
Thank you for sharing your feedback regarding the Charge 2 bands. If you are having issue with them please let our support team know so they can assist you. This is why the bands are replaceable and remember that they are covered by Fitbit's warranty. Also note you can follow these instructions in case you lose your device.
Let me know how it goes.
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03-28-2019 09:03
03-28-2019 09:03
I found bands on amazon set of 3 extra and have not had them break. You can change them out to the different colors. much easier than buying the new ones at a reasonable cost.
03-28-2019 12:35
03-28-2019 12:35
03-28-2019 12:46
03-28-2019 12:46
As I mentioned in my previous post, I lost all 3 fitbits. The bands continue to break. For my last fitbit, I was outraged, went online and discovered there was a warranty. I had it replaced and it broke again. (which caused me to lose it) I'm retired and I need the tracking to help motivate me to keep moving. I'm done with buying a fitbit. I'm looking for another manufacturer.