05-05-2019
13:14
- last edited on
09-08-2020
16:26
by
MatthewFitbit
05-05-2019
13:14
- last edited on
09-08-2020
16:26
by
MatthewFitbit
I think this must be a recent update to Fitbit. I typically do not leave my Fitbit app “syncing” on an on going basis as it drains the battery. I shut it down after I have done a sync. Now I get notified “Open Fitbit to keep your data synchronized”. Can I stop that notification from popping up on my iPhone.
Moderator edit: updated subject for clarity
05-06-2019 07:12
05-06-2019 07:12
@Dandygirl Welcome to the Fitbit Community! I hope you're doing well!
I will assist you with this message. As you mentioned this is a recent change to notify users that the app won't be providing notifications or syncing if it isn't running in the background. You can check your iPhone's notification settings to see if you can disable notifications from the Fitbit app but that depends on your iOS.
Let me know how it goesl
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05-06-2019 07:45
05-06-2019 07:45
05-07-2019 10:18
05-07-2019 10:18
@Dandygirl thank you for your reply. Currently this isn't possible but you can share your idea in our Feature Suggestions board. Search for the idea first to see if one already exist so you can add your vote. The more votes an idea gets the more likely the developers will try to implement it.
I'll be around.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
05-10-2019 07:02
05-10-2019 07:02
How does it open my Fitbit