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Option to sync Charge 3 with Dexcom

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‎01-16-2020 22:04 - last edited on ‎09-24-2020 17:47 by Fitbit Moderator

‎01-16-2020 22:04 - last edited on ‎09-24-2020 17:47 by Fitbit Moderator

Like the style of the Charge 3 but so disappointed I can’t connect my Dexcom to it. I was under the illusion with a Smartwatch you could. Didn’t do enough product research bought the watch and now the Dexcom app isn’t compatible . When will you be launching a app?

 

 

Moderator edit: subject for clarity

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‎01-17-2020 06:47 - last edited on ‎07-04-2025 07:49 by Fitbit Moderator

‎01-17-2020 06:47 - last edited on ‎07-04-2025 07:49 by Fitbit Moderator

It's great to see you here, @Morris1993.

Thanks for the feedback provided. In our existing partnership with Dexcom, we collaborate to develop and market products to help people better manage their diabetes and get a more complete picture of their overall health with easy-to-use mobile tools.

However, at this time we don’t have plans to release this exact suggestion. We're always striving to enhance Fitbit products and services, and we appreciate all of the input we receive from our customers. We do not currently have plans to release this feature. You can learn more about how Fitbit decides what suggestions get released in our FAQs. For now, we will leave this suggestion open for votes (and closed to comments) so that we can continue to track community demand over time.

Let me know if you need anything else. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎03-31-2020 15:29

In response to AlejandraFitbit

‎03-31-2020 15:29

Could you post an update regarding the new Charge 4 capabilities? 

 

Fitbit website is still very much focused on hardware specs -- it isn't very "smart." The Charge 4's ability to be customized is relegated to the second page. Is a Dexcom face available for the Charge 4? 

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