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Overheating

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‎04-27-2020 12:26 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

‎04-27-2020 12:26 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

My charge 3 died  and the next morning I tried to charge it but it won't charge instead it overheated. Let it cool down. Its not even a year old. 

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‎04-27-2020 12:29

‎04-27-2020 12:29

Reach out to customer support. Their phone number is (877)623-4997, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Currently phone support seems to be weekdays only. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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