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Pace announcing on phone

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I just got a Charge 3.  Had a Charge 2. I walk everyday. I would press a + sign on my phone when starting my walk. At each mile my phone would announce my pace. For example 1 mile in 14.8 minutes.  At two miles it would announce average pace etc.  now with the Charge 3 I can’t do that.  I want to use my phone like I could with my Charge 2. I have researched and called but now answers.  I want to start and hear pace with my phone. 

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@TBorch if your pressing the plus on the phone app, you're using the Fitbit app, not the Charge 2 or Charge 3 to record your run. 

What is it that says you can't do it witch the charge 3

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Yes I want to use the Fitbit app.  But since getting my Charge three I no longer can start my walk by using the app on my phone. 

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For some reason my app no longer has that option. It disappeared when I set up the Charge 3. 

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From the exercise screen in the app, press the stopwatch in top right corner. Then tap tracking. Set ex resize and tap start. 

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