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Charge 2 won't sync with my phone anymore

yesterday - last edited 6 hours ago by Fitbit Moderator

yesterday - last edited 6 hours ago by Fitbit Moderator

My Charge 2 no longer syncs with my cellphone.

Moderator Edit: Clarified subject

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yesterday

yesterday

@UberDave I've moved your post to the Other Charge Trackers board because that is a better for this topic. Can you please provide more details about the issues you are experiencing? 

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 4, Inspire 3, Sense | Android

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6 hours ago - last edited 6 hours ago

In response to alexthecat

6 hours ago - last edited 6 hours ago

Hi there, @UberDave. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Charge 2 is no longer syncing with your cellphone. We are here to help you! @alexthecat Thanks for moving the post to the correct board. 

As a first approach, I'd recommend following the troubleshooting steps provided here Why won't my Fitbit device sync? 

Maria | Community Moderator, Fitbit


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