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Problem with recording levels

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‎06-11-2020 12:14 - last edited on ‎09-16-2020 11:31 by Fitbit Moderator

‎06-11-2020 12:14 - last edited on ‎09-16-2020 11:31 by Fitbit Moderator

My Fitbit today says I’ve done 81 levels like stairs, but I haven’t. I’ve only gone on walks flat ground and I live in a bungalow. I’d there a way to fix this?

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‎06-11-2020 13:04

‎06-11-2020 13:04

My fitbit has never tracked level/stairs correctly. I walk basically the same route every day and the "stairs climbed" always varies. I even tried running up and down a big flight of stairs. It has to do with going 'upwards' in elevation 10 feet in one time. So if you're climbing up a hill, it could register as a flight of stairs. I just ignore this feature mostly. I'm not sure if you can turn it off or correct it.

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