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Random broken screen on Charge 2

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‎02-24-2019 12:05 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎02-24-2019 12:05 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

Hi,

I have a Charge 2.  I woke up one day to find my Charge 2 screen with a big crack in it.

I don't recall having banged or knocked it, so am not sure how this has happened?

Is there a way to replace the screen, but obviously as I wear it daily to monitor my running, I don't want to have to send it away.

Are there perhaps official repair centres to do this?

I've only had it around twelve months so don't really want to fork out for a brand new one so soon.

Cheers

 

 

Moderator edit: updated subject for clarity

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‎02-25-2019 04:52

‎02-25-2019 04:52

@WesHeyes  A warm welcome to our Community! Sorry to hear about your damaged Charge 2 screen. There isn't a repair center but you can let our Support team know so they can assist you. You will get an email from them.

 

Let me know how it goes!

Alvaro | Community Moderator

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