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Random step notifications

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‎02-09-2020 17:59 - last edited on ‎09-22-2020 14:21 by Fitbit Moderator

‎02-09-2020 17:59 - last edited on ‎09-22-2020 14:21 by Fitbit Moderator

I just replaced a worn-out Charge 3 with a new one. Now I’m getting random notices like “250 steps more.” The numbers change and are completely unrelated to any goal that I’ve set. Changing my notification settings hasn’t stopped it. I’m getting them about once an hour.

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‎02-09-2020 18:27

‎02-09-2020 18:27

That sounds like 'Reminders to Move' that give such a message at ten til the hour for the time range you have selected.  The number is how many steps you still are short of 250 steps in that hour.  If you have already reached 250 steps, it does not give any message.

I would think it would be the same as on your previous one, assuming you are using the same fitbit account/email, unless you have something about notifications set differently on this one.

See What's my Fitbit hourly activity goal? 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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2 REPLIES 2

‎02-09-2020 18:27

‎02-09-2020 18:27

That sounds like 'Reminders to Move' that give such a message at ten til the hour for the time range you have selected.  The number is how many steps you still are short of 250 steps in that hour.  If you have already reached 250 steps, it does not give any message.

I would think it would be the same as on your previous one, assuming you are using the same fitbit account/email, unless you have something about notifications set differently on this one.

See What's my Fitbit hourly activity goal? 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎02-09-2020 19:04

In response to JohnnyRow

‎02-09-2020 19:04

It was indeed on. Hopefully that will do the trick. Thanks.

 

Weird, though. This is my fourth FitBit and that feature has never defaulted to on.

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