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Re: Alarms randomly created

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‎03-06-2019 18:48 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎03-06-2019 18:48 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

Yes, my Charge 2 just deleted my regular alarms today and created several bogus ones.  Did you find a solution? 

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‎03-18-2019 10:59 - edited ‎03-18-2019 11:02

‎03-18-2019 10:59 - edited ‎03-18-2019 11:02

Hi @JohnHoffman, nice to see you here. Sorry for the delay.

 

Thanks for reporting this. Have you tried to restart your Charge 2? This issue was post a couple of years ago affecting only one user, owner of a Fitbit Surge. We haven't heard other cases related to Charge 2 having the same issue, but please give it a try and keep me posted on the resolution. 

 

I've also moved your post to the Charge 2 board to keep the Forums organized.

 

I'll be around. 

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‎03-19-2019 15:22

In response to YojanaFitbit

‎03-19-2019 15:22

Thanks for the reply. I did restart a few times, in conjunction with other
things I had seen online, but no luck. In the end, I deleted all of the
bogus alarms and re-created the ones I had before. It may have been
time-zone related somehow; it happened during a period that i went through
a couple of time zones.

- John
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