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Re: New update

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‎01-08-2020 20:15 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

‎01-08-2020 20:15 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

Hello,

I have the Charge HR. I tried restarting it. I hold the button for 10-12 seconds and no luck.

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‎01-17-2020 19:48

‎01-17-2020 19:48

Let's reread the help doc again. 

Was the Charge HR plugged in and charging? 

If not, all you did was start the exercise tracker. 

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