11-05-2018
10:18
- last edited on
11-17-2020
15:03
by
MatthewFitbit
11-05-2018
10:18
- last edited on
11-17-2020
15:03
by
MatthewFitbit
Just received my fitbit 3 and a little confused as when I do weights or workout , it records it in miles . I never had this problem with charge 2 and I’m not sure if I can change it to calories . Does anyone know how I can resolve this please ?
11-05-2018 10:43
11-05-2018 10:43
Welcome on board @SunsetRunner! Thanks for sharing the experience you are having with weight exercise showing distance instead of time.
Our team is aware of it, but may not be able to provide a fix in the immediate future. We'll continue to monitor the situation, and keep our team informed with your reports. I understand that this isn't the resolution you're hoping for, but rest assured we're always working to improve our products.
I appreciate your patience and look forward to getting you back on track.
Stay tuned for updates!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
11-18-2018 14:01
11-18-2018 14:01
The same with kickboxing, it records workout in miles.
11-18-2018 14:35 - edited 11-18-2018 14:36
11-18-2018 14:35 - edited 11-18-2018 14:36
Welcome on board @Ksever01! Thanks for bringing this to our attention, please refer to my post above. As soon as we have updates on this, we'll make sure to post them here.
Your patience and understanding are truly appreciated!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
01-10-2020 16:17
01-10-2020 16:17
It's been over a year since you said they were working on the problem. Will they ever fix it?