help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Reminders to move not working

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-19-2017 07:02 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

‎11-19-2017 07:02 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

Since yesterday afternoon my hourly reminders to move have stopped working. Nothing has changed with my Fitbit or iPhone. I've tried rebooting the unit and my phone, logged out of the app and back in, etc. Is anyone else having this problem?

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎11-19-2017 08:02

‎11-19-2017 08:02

I don't normally get Fitbit notifications for my calls or texts, but turned that setting on to see if that works, and those notifications aren't working either.

View best answer in original post

Best Answer
0 Votes
5 REPLIES 5

‎11-19-2017 08:02

‎11-19-2017 08:02

I don't normally get Fitbit notifications for my calls or texts, but turned that setting on to see if that works, and those notifications aren't working either.

Best Answer
0 Votes

‎11-19-2017 08:27

In response to TumeniKatz

‎11-19-2017 08:27

Resolved with customer support

Best Answer
0 Votes

‎05-20-2018 14:12

In response to TumeniKatz

‎05-20-2018 14:12

Well, what did customer support do?

Best Answer
0 Votes

‎01-08-2019 14:05

In response to TumeniKatz

‎01-08-2019 14:05

@TumeniKatz wrote:

I don't normally get Fitbit notifications for my calls or texts, but turned that setting on to see if that works, and those notifications aren't working either.

Would someone like to explain to me how this is an "accepted solution"?

Best Answer
0 Votes

‎01-08-2019 14:07

‎01-08-2019 14:07

@TumeniKatz wrote:

Since yesterday afternoon my hourly reminders to move have stopped working. Nothing has changed with my Fitbit or iPhone. I've tried rebooting the unit and my phone, logged out of the app and back in, etc. Is anyone else having this problem?

I have had the same issue since mid-December.  Someone should make this "accepted solution" public.

Best Answer