11-19-2017
07:02
- last edited on
09-08-2020
18:54
by
MatthewFitbit
11-19-2017
07:02
- last edited on
09-08-2020
18:54
by
MatthewFitbit
Since yesterday afternoon my hourly reminders to move have stopped working. Nothing has changed with my Fitbit or iPhone. I've tried rebooting the unit and my phone, logged out of the app and back in, etc. Is anyone else having this problem?
Answered! Go to the Best Answer.
11-19-2017 08:02
11-19-2017 08:02
I don't normally get Fitbit notifications for my calls or texts, but turned that setting on to see if that works, and those notifications aren't working either.
11-19-2017 08:02
11-19-2017 08:02
I don't normally get Fitbit notifications for my calls or texts, but turned that setting on to see if that works, and those notifications aren't working either.
11-19-2017 08:27
11-19-2017 08:27
Resolved with customer support
05-20-2018 14:12
05-20-2018 14:12
Well, what did customer support do?
01-08-2019 14:05
01-08-2019 14:05
@TumeniKatz wrote:I don't normally get Fitbit notifications for my calls or texts, but turned that setting on to see if that works, and those notifications aren't working either.
Would someone like to explain to me how this is an "accepted solution"?
01-08-2019 14:07
01-08-2019 14:07
@TumeniKatz wrote:Since yesterday afternoon my hourly reminders to move have stopped working. Nothing has changed with my Fitbit or iPhone. I've tried rebooting the unit and my phone, logged out of the app and back in, etc. Is anyone else having this problem?
I have had the same issue since mid-December. Someone should make this "accepted solution" public.