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Reminders to move stopped working

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This has happened before and it is very frustrating.  I go to charge my Fitbit and seem to accidentally do something that makes the reminders to move stop working.

 

I check the settings- reminders to move is on. I even tried toggling it, still does not work.

 

A reset does not help.

 

If I am lucky, a week or a month later- it is back. The reminders to move is one of my favorite features. Any other ideas on how to get it back?

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It could be that your notifications may be off, long press the button on your tracker until you see a message that says "Notifications ON" you should start receiving notifications after this that includes your reminders to move.

 

Regards,

Will

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It could be that your notifications may be off, long press the button on your tracker until you see a message that says "Notifications ON" you should start receiving notifications after this that includes your reminders to move.

 

Regards,

Will

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Thank you, that worked- you made my day. I was focusing on the checking the options from the Dashboard. I suspect the problem happened because I accidentally pressed that button hooking the FitBit to the charger and turned notifications off.

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