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Replacement battery for Charge 2

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‎01-16-2020 20:56 - last edited on ‎09-08-2020 10:30 by Fitbit Moderator

‎01-16-2020 20:56 - last edited on ‎09-08-2020 10:30 by Fitbit Moderator

Does FitBit replace batteries for the Charge 2? If so, where do I go and how much etc? My husbands charge 2 is barely over a year old and he is having to charge it nearly every other day now where he used to be able to go 5 days easily in between charges. Nothing has changed and I use the same chargers as he does and mine is fine and older than his so not sure what the issue is. 

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‎01-16-2020 21:14

‎01-16-2020 21:14

The batteries can not be replaced I'm sorry

 

Contact support to see what your options are. Use help link at top of forum

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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3 REPLIES 3

‎01-16-2020 21:14

‎01-16-2020 21:14

The batteries can not be replaced I'm sorry

 

Contact support to see what your options are. Use help link at top of forum

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎01-17-2020 07:08

‎01-17-2020 07:08

This just started happening to mine as well.  It barely holds it charge for a day when it used to hold for about 5 days.  Did you get support on this?  Any updates? Thanks! 

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‎01-20-2020 11:19

In response to NickyM76

‎01-20-2020 11:19

You can look at Ifixit.com, youtube videos and Amazon also sells a battery kit. 

There also are a few companies, one of which is ifixit. 

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