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Replacement charge 3

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‎02-04-2021 11:02

‎02-04-2021 11:02

Just received a replacement for my (too faint to read screen) fitbit- 10 months old. Cannot charge replacement up. Support talked me through it without success. I asked whether it was refurb and he said no. I have now read tiny print which arrived with it( no straps) and it clearly states refurb.


Agent told me to send it back using label emailed to me- I dont have a printer! Advised to speak to my courier! Not happy having to go to post office due to COvid but no choice. 

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4 REPLIES 4

‎02-04-2021 11:05

‎02-04-2021 11:05

Hi @Wacoops  do you have a friend with a printer who'd be willing to print the label for you? 

Stepping in the U.S.A. since September 2013. Android 14

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‎02-04-2021 15:40

In response to Odyssey13

‎02-04-2021 15:40

Many times the carrier can print out the label. Any staples can print it out. 

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‎02-05-2021 00:19

In response to Odyssey13

‎02-05-2021 00:19

I’m on the case. Thankyou!

Sent from my iPhone
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‎02-05-2021 13:53

In response to Wacoops

‎02-05-2021 13:53

Hi @Wacoops. Welcome to the Community Forums. @Odyssey13 and @Rich_Laue, thanks for stopping by to help our member.

 

@Wacoops, I've moved your post to the Other Charge Trackers board to keep our forums organized. Thanks for your feedback about the replacement process and I'm glad that you got this sorted out. In case you have some spare time, check out our Health & Wellness board where you will find great tips and encouragement from other members.

 

Have a good day!

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