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Resetting Fitbit charge 2

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‎02-03-2019 14:36 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎02-03-2019 14:36 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

Hi. I’m looking to sell my old Fitbit charge 2 onto someone else as I have recently ungraded. Ive removed the device from my account but just wanted to know if there is a way to restore it back to factory settings?

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‎02-03-2019 16:03

‎02-03-2019 16:03

Welcome to the forums!

 

There is no way to do a factory reset. I hope you synced it one last time before you removed from your account though. Sometimes this causes it to bring across the badges your earned.

 

But when a person sets it up it w ill wipe out the information and start over for them

 

Looking forward to seeing you around the forums!

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎02-03-2019 16:04

‎02-03-2019 16:04

No there is not. If you synced before closing everything out, all data have been transferred.

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‎02-03-2019 16:06

In response to SunsetRunner

‎02-03-2019 16:06

Oops!  Sorry about that, Wendy!

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