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Resetting steps from prior days

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‎06-10-2022 07:08 - last edited on ‎12-14-2022 14:20 by Fitbit Moderator

‎06-10-2022 07:08 - last edited on ‎12-14-2022 14:20 by Fitbit Moderator

I logged over 26,000 steps and 348 zone minutes on Wednesday, May 8, after a strenuous 10.1 mile mountain hike. Today, in scrolling back to Wednesday, the step count is 4,519. Zone minutes are still there, but what happened to my steps?

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‎06-23-2022 18:40

‎06-23-2022 18:40

@Horse-moma , A warm welcome to the Community! Thank you for your information

 

Do you have MobileTrack on on your Fitbit app? To check , please tap on your profile picture. 

If you see it listed, tap on it and remove it from the app. 

 

If this was on, the data collected by your phone and Fitbit app could have overwritten the data on your Charge4  after sync.

 

Hope this helps

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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