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Restore removed data?

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‎02-12-2021 05:42

‎02-12-2021 05:42

My Charge 3 had issues syncing and I tried everything, including removing the device from the connected devices on the app. Still, nothing worked and I now want to buy a new watch. Is it possible to restore the old data that i had from before I removed my old device?

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‎02-12-2021 07:37

‎02-12-2021 07:37

All data up until you last sync is stored by Fitbit by your Fitbit ID/email.  You should even now be able to see that data by just logging into the app with the same Fitbit ID/email.  Then if you do get a new watch, just add the device to that account and all data will go together.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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