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Ridiculous floor count

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‎06-20-2020 11:10 - last edited on ‎09-16-2020 09:49 by Fitbit Moderator

‎06-20-2020 11:10 - last edited on ‎09-16-2020 09:49 by Fitbit Moderator

My charge 3 has suddenly started giving me ridiculous floor counts. Yesterday I supposedly clocked almost 300 floors. Being that I have MS that would be a tremendous feat. Any idea how to fix this?

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‎06-20-2020 22:42

‎06-20-2020 22:42

Was there a change in weather?

 

It will add floors when it is windy or cold. I myself dont concern myself with floor count. it will never always be accurate

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Wendy | CA | Moto G6 Android

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‎06-21-2020 04:09

In response to WendyB

‎06-21-2020 04:09

It’s been hot & dry all week. I just woke up though & it appears that I have gone up 5 floors walking from my bedroom to my bathroom and my kitchen. I usually don’t pay attention to it but all of a sudden, this week I started getting all of these badges for floors climbed. That’s when I noticed how off it was. It seems that the problem didn’t start until the last update this week.

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‎06-21-2020 05:32

‎06-21-2020 05:32

There is nothing accurate at all about floor counts, some days I don’t have any at all, highly suspicious since I do chores twice a day in the downstairs of my barn.  Some days 1 or 2, some days 8-9, some days like yesterday 30, some days even more. Everyone complains but nothing has ever been done to make it more accurate.

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