help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

set up remotely without mobile device

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-19-2020 03:58 - last edited on ‎09-16-2020 10:17 by Fitbit Moderator

‎06-19-2020 03:58 - last edited on ‎09-16-2020 10:17 by Fitbit Moderator

Hi 

I am gifting a few fitbits as part of a club & was wanting to know if I could set up on each persons behalf. 

I have each persons email address & password but was wanting to know if  could register the device before gifting. 

 

Many thanks

Brongh

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-19-2020 06:41

‎06-19-2020 06:41

Hi @Bronag  as long as you have the basic information on each person, you sure can set them up. Once these people receive their devices, do they have a way to sync? They will need a smartphone to sync, unless they have a compatible computer system and some of those require a dongle. Then they can always log in and change any of their information, such as weight and height.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes