04-24-2020
04:46
- last edited on
09-17-2020
12:03
by
MatthewFitbit
04-24-2020
04:46
- last edited on
09-17-2020
12:03
by
MatthewFitbit
Hi all,
Wonder if anyone can help.
I have noticed over the last week that lines have appeared on my Charge3 screen then today the screen wouldn't work at all.
Saw the suggestion to reset the fitbit which I have done and now the screen has come back on but the lines are still there.
Is there anything I can try or do I need to contact Customer Services ?
The Fitbit is only a few months old as it was a Christmas present from the OH.
Answered! Go to the Best Answer.
04-24-2020 06:34
04-24-2020 06:34
@Mum2JLK Sorry to hear about your screen issues. If you've already tried restarting and changing the clock face and that didn't fix it, you should reach out to Customer Support for further assistance.
04-24-2020 06:34
04-24-2020 06:34
@Mum2JLK Sorry to hear about your screen issues. If you've already tried restarting and changing the clock face and that didn't fix it, you should reach out to Customer Support for further assistance.
09-02-2020 04:32
09-02-2020 04:32
This just happened to mine also after the lines the screen turned black on the next charge and stopped working. It was my second charge 3. The first one stopped working in less than 2 months.
11-27-2021 23:25
11-27-2021 23:25
Mine also same problem, and now totally black screen
11-27-2021 23:40
11-27-2021 23:40
11-28-2021 04:15
11-28-2021 04:15
Sad thing... May consider to change or upgrade to other watch 😅