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Screen broken

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‎12-12-2019 12:06 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

‎12-12-2019 12:06 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

Hi my wife's
Fitbit Standard Charge 2 Unisex has a crack in the screen.

I bought it in 2017. Is this a warrenty matter?

How can I get it repaired, because my wife loves this watch.

 

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‎12-12-2019 12:25

‎12-12-2019 12:25

Hi @Danko2  pretty much there is no repair for these devices. There is no warranty on them beyond one year in the US and 24 months in some European countries. You can reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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