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Screen going grey and stripy

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‎01-17-2020 01:56 - last edited on ‎09-24-2020 17:47 by Fitbit Moderator

‎01-17-2020 01:56 - last edited on ‎09-24-2020 17:47 by Fitbit Moderator

I have had my charge 3 approximately 10 months, with the latest tracker replaced in the summer as the screen went blank. The screen has now started to go grey with horizontal lines through it. I have tried the hard reset but this hasn't changed anything. Any ideas?

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‎01-17-2020 02:01

‎01-17-2020 02:01

I have had that in the past, the battery was very low on my Charge3. Recharging the fitbit fixed the 'problem;

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