Screen lines

[Nlc247]

My screen is suddenly got about 6/7 lines on out of the blue 

I’ve done the reset this morning but seems the same any ideas on how to fix or knowledge of why that happens ?

[jc2jughes]

Me too. It appears to be a common problem. I've seen suggestions to reset the Fitbit, but I haven't seen anyone who it worked for. Instead, I've seen people saying that they contacted Support and asked for a replacement, which is what I'm thinking of doing.

[Tracymaslen]

Me too, started yesterday morning, having trouble swiping screen too. Have tried resetting but no different 

[SunsetRunner]

So it seems we're all having the same issue, which seems to have occurred more or less the same time. Yesterday afternoon for me. Having in mind the time differences between all of us it could be exactly the same time, which leads me to a conclusion that might be something within the firmware. Can you post some pictures, so we can compare the whole situation? 

I would appreciate if the tech support check this thread.  

[jc2jughes]

I’m hoping that tech support is monitoring this, too.
Here’s a pic of my Charge 3.
If I get any information, I’ll let you know.
J
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[jc2jughes]

You have my sympathies!
FYI, I’ve posted a pic, and some additional information, too.
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JANET HUGHES
Group Editorial
2 Holt Street Surry Hills NSW 2010
M +61 414 877 299; +61 414 877 299
E janet.hughes@news.com.au W NewsCorpAustralia.com
Proudly supporting 1 degree , A News Corp
Australia initiative.
[image: News Corp Australia]

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This message and its attachments may contain legally privileged or
confidential information. It is intended solely for the named addressee. If
you are not the addressee indicated in this message or responsible for
delivery of the message to the addressee, you may not copy or deliver this
message or its attachments to anyone. Rather, you should permanently delete
this message and its attachments and kindly notify the sender by reply
e-mail. Any content of this message and its attachments which does not
relate to the official business of the sending company must be taken not to
have been sent or endorsed by that company or any of its related entities.
No warranty is made that the e-mail or attachments are free from computer
virus or other defect.

[Tracymaslen]

Photo of screen

[SunsetRunner]

Like with the  jc2jughes's post - the image is not visible / attached I think.