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Screen pixalated

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‎01-27-2020 09:59 - last edited on ‎09-23-2020 17:45 by Fitbit Moderator

‎01-27-2020 09:59 - last edited on ‎09-23-2020 17:45 by Fitbit Moderator

Screen pixalated - not improved by reset or change of clock face.

 

  • emailed support what is a typical time for a reply?
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‎01-27-2020 10:31

‎01-27-2020 10:31

I don't exactly know the typical time for a reply, but I would guess a day or two, they were pretty quick with my sister. If the screen's pixelated, maybe try a factory reset as explained below. 

On your device, open the Settings app > About > Factory Reset or Clear User Data.

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