03-04-2021 04:45 - last edited on 03-04-2021 14:51 by LiliyaFitbit
03-04-2021 04:45 - last edited on 03-04-2021 14:51 by LiliyaFitbit
My fitbit charge 2 won't display the screen when I move my wrist, it has been working fine for over a year,
Moderator edit: subject for clarity
03-04-2021 08:58 - edited 03-04-2021 12:44
03-04-2021 08:58 - edited 03-04-2021 12:44
There is a setting called "Quick View", or "Screen Wake" on some models. I expect you have accidentally gotten that turned off.
I'm not sure where exactly that setting is for the Charge 2. On many models it is in the 'Settings' app on the Fitbit itself but I don't know if the Charge 2 has a Settings app. If not, you can probably set it from the Fitbit.com dashboard (in web browser) from the gear icon near top right. Sorry I can't tell you exact procedure but it is almost surely the Quick View/Screen Wake setting.
03-04-2021 12:12
03-04-2021 12:12