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Screen won’t let me scroll

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‎08-29-2019 11:42 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

‎08-29-2019 11:42 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

I have a charger 2 Fitbit that won’t scroll. How do I restart it?

 

Moderator edit: updated subject for clarity

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‎09-01-2019 18:32

‎09-01-2019 18:32

@LiveToExercise Welcome to the Fitbit Community.

 

I'm sorry to hear that you are having difficulties with your Fitbit Charge 2.

 

Please be aware you need to tap your device or press the side button to scroll through the screen. For more information about how to navigate your device's screen please visit this article.

 

To answer your question, you can restart your device by following these steps.

 

I moved your post to Charge 2 board because it is more related to the topic.

 

If you have any question, please don't hesitate to contact us back.

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