Scrolling Set Up

[kateperk]

I have had my Fitbit for two years.   This morning it died while I was on the treadmill.  It recorded most of my workout so I know it was fine up to that point.  I put it on the charger and it won't charge.   It scrolls www.fiitbit.com/setup.  I uninstalled the app and have tried to reset the watch itself with no luck.  Any ideas?

[SteveH]

That message means that for some reason the fitbit has become disconnected from your account. It won't display anything other than that message until it is reconnected by going through the setup process again. You do this via the account section of the app, select "set up a device".

Any data on the fitbit not synced will be lost but all data previously synced will be fine.

Hopefully this is a one-time glitch and not a sign of bigger problems. 

[kateperk]

Thank you for saving the day!