Setting time

[Logger]

I forget how to set the time and I am changing time zones. Can someone help?

[wmchapman · Accepted solution]

You can go here (scroll down to time zone and use the drop down to alter the timezone) to manually set your timezone for the next time you sync your tracker.

Note: Your mobile should automatically adjust as you travel, changing time zones as it first communicates with local towers, when you sync your mobile and tracker the accurate time will transfer.

A bit different than the days when you got on the plane and manually set your timepiece for your destination - now you get there and everything auto adjusts.

Without your mobile on the trip you won't be syncing so be patient until you get back, your individual fitness stats will hold for a week, summary stats for a month. (don't forget a USB charger and your charging cable if more than a few days away)

Hope this helps. Have a smooth trip @Logger, nice to meet you!

[Logger]

Thank you. That worked!

[Sweet47p]

I charge the battery but it's not showing the correct time

[Rich_Laue]

@Sweet47p was the battery dead and your tracker shut off? This would explain the time being off. Have you synced tye tracker since charging the tracker? If you havent, then your time wont be set.

[Sweet47p]

Yes I did and it's working now

Sent from my iPhone

[mclean-5257]

Time and Date still wrong.

[Rich_Laue]

Hello @mclean-5257, ive moved your post to a relevant thread. Please see the solution above

[PAM50]

I have it set correctly but my Alta doesn't change with the time zone. How do I fix that? Thanks!

[Sweet47p]

The Fitbit reset itself

Sent from my iPhone

[Oneleg]

My watch is still of one hour off

[Oneleg]

Reset time

[Rich_Laue]

Have you read the solution above @Oneleg, that is what I would right. 

You can also look at the Fitbit help doc. 

[DPGJ]

Sure would be nice to be able to see the correct time without an internet connection. When traveling, I can start fitbit sync but without being online to internet it will NOT update time or synch. I know my laptop, iPad and phone all connect properly but without an internet connect they do nothing. No synch, no time change.

[dniner]

My time has changed to the time zone where I travelled, but will not change back now since I am home. Any help would be great.

[Rich_Laue]

Do you get any errors reported when changing the timezone @dniner?

Are you doing this through the Fitbit app on some type of phone or computer, or using the web portal? 

Have you tried both? 

On the phone have you tried both manual and auto modes?