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Shipping issues

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‎01-20-2020 16:59 - last edited on ‎09-24-2020 17:39 by Fitbit Moderator

‎01-20-2020 16:59 - last edited on ‎09-24-2020 17:39 by Fitbit Moderator

I ordered my replacement device 2 weeks ago and it still haven't shipped. I have been in contact with chat support 3 times about this so far and no one seems to know what's going on. I am going crazy without a working FitBit, can someone help me, please?

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‎01-21-2020 10:47 - last edited on ‎06-19-2024 18:39 by Fitbit Moderator

‎01-21-2020 10:47 - last edited on ‎06-19-2024 18:39 by Fitbit Moderator

Hi @Pinkfish , a warm welcome to the Community! Thank you for notifying us about your order. I've informed Support and they'll be reviewing your case and order again.  You'll receive an email from our Support Team very soon. 

Please keep me posted 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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