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Short Battery Life

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‎05-31-2020 20:57 - last edited on ‎09-08-2020 09:30 by Fitbit Moderator

‎05-31-2020 20:57 - last edited on ‎09-08-2020 09:30 by Fitbit Moderator

My Charge 2 battery runs out in about 12 hours.

I followed recommendations: cleaned the charging contacts on the back and the pins on the charging cable with rubbing alcohol.I also set fewer alarms, do not have all day sync, turned off the heart rate monitor, most screen notifications, and brightness.

Is it possible to simply replace the battery, or, do I have to buy an entirely new fitbt?

 

Thanks.

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‎06-01-2020 02:05

‎06-01-2020 02:05

not an answer for you but my charge 2 just started doing this 3 days ago. Prior to that it was staying charged for approximately 4 days, then just suddenly on Friday it started to only hold a charge for about 9 hours.

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‎06-01-2020 08:01

In response to sdr029

‎06-01-2020 08:01

Right.

 

Want to be positive, but if there is no way to replace the battery after all recommended battery- preserving steps have been taken, sounds like planned obsolescence. May have to migrate to a brand other than Fitbit as this seems to be an issue across much of the product line.

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