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Side button has fallen off and is lost

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‎04-18-2022 05:06 - last edited on ‎12-14-2022 14:32 by Fitbit Moderator

‎04-18-2022 05:06 - last edited on ‎12-14-2022 14:32 by Fitbit Moderator

The button on the left side of my charger 4 has fallen off and is lost

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4 REPLIES 4

‎04-18-2022 07:14

‎04-18-2022 07:14

Are you sure?  It is not actually a "button" that goes in and out.  It is a touch plate, perhaps slightly indented as normal.  I can see if expecting an in-and-out button, it might look lost when it is just normal.  Just lightly press that position for a few seconds to see if that does what you expect the button to do.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎04-18-2022 07:34

In response to JohnnyRow

‎04-18-2022 07:34

When I push side, only time shows
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‎04-18-2022 17:19

In response to vbsb

‎04-18-2022 17:19

@vbsb wrote:
When I push side, only time shows

So it does do something.  I think it is right.  You say the button fell out.  Did you actually used to have something else there, or are you just assuming something fell out?

 

From Charge 4 manual

JohnnyRow_0-1650327457055.png

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎04-18-2022 18:04

In response to JohnnyRow

‎04-18-2022 18:04

The button on the side of my fitbit 4 has also disappeared.  If it is inside the case, how do I get it out?   I haven't worn my fitbit 4 for quite awhile because I thought it was broken.  I read vbsb's post and thought, well, I have the same problem.  Is this something that can be fixed?
Thank you,
mawsmith

 

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