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Side button on Fitbit charge 3 is stuck

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‎06-16-2020 15:44 - last edited on ‎09-16-2020 10:19 by Fitbit Moderator

‎06-16-2020 15:44 - last edited on ‎09-16-2020 10:19 by Fitbit Moderator

My Fitbit button will not release. It will not charge when placed in the charge cable and will not respond to any operating commands. I noted this when I went to charge it with no response. Have tried with no success. Please advise! Very gently used and less than one year old.

thank you Terry Hancock

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