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Sleep Progress Not Shown in Box

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‎01-02-2019 07:21 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

‎01-02-2019 07:21 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

With my Charge 2, I am not able to see the hours I slept last night. It has been working fine until today. On the calendar, it displays the bar chart of sleep from the past week. However, when I’m on the home screen and I tap the arrow left of the steps diagram to view previous days, no data is shown on the moon icons. This only changed today and was working perfectly well prior to this. How can my app be working properly again in regards to my sleep?

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‎01-03-2019 10:18

‎01-03-2019 10:18

@nayansiaa Welcome! It's nice to have you on board! Sorry to hear that your sleep isn't showing on your Dashboard. Could you share a screenshot of this? Try logging out restart your phone and then log back in.

 

Let me know how it goes!

Alvaro | Community Moderator

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