07-14-2018
03:26
- last edited on
09-08-2020
18:22
by
MatthewFitbit
07-14-2018
03:26
- last edited on
09-08-2020
18:22
by
MatthewFitbit
When I wake and sync, a sleep amount shows, then it changes, then it changes again (this is before i even open the sleep dashboard)
It's been happening in last few days
Moderator edit: Subject for clarity
07-16-2018
08:11
- last edited on
01-23-2026
04:56
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-16-2018
08:11
- last edited on
01-23-2026
04:56
by
MarreFitbit
Hey @Tony_L, let me give you a warm welcome to the Community! So when you open the sleep tile, different sleep data appears every time, right? If so, let me suggest you something to try to avoid this from happening again. Please try to log out and log back in to your Fitbit account, restart your Charge 2 and finally force sync it.
Let me know if that works!
Best AnswerHi there, thanks for the suggestion. I had tried that but it didn't work. The most recent App update seems to have fixed the issue. Apologies for the delay replying, I only saw the notification of your message now!
Thanks
Tony
Best Answer
01-26-2019
04:54
- last edited on
01-23-2026
04:56
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-28-2019
09:23
- last edited on
01-23-2026
04:55
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more