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Sleep graph sometimes not showing

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‎06-25-2022 10:41 - last edited on ‎12-14-2022 14:11 by Fitbit Moderator

‎06-25-2022 10:41 - last edited on ‎12-14-2022 14:11 by Fitbit Moderator

I had no issues with my first night. I slept, woke up, and immediately all my sleep data including graph was on the app. I didn't get a sleep score that night but that's okay. The second night I did the same, and a few minutes after waking I could see my sleep percentage stages, how long I slept, and a sleep score. When I tap on it for more details, there is no graph, and the data listed for "this week" only has the first night's sleep, even though I know it has data from the second night. Why isn't the visual aid showing up? 

 

Moderator edit: Subject for clarity.

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‎07-07-2022 14:02 - last edited on ‎06-07-2024 10:34 by Fitbit Moderator

‎07-07-2022 14:02 - last edited on ‎06-07-2024 10:34 by Fitbit Moderator

@Kalimavka Welcome to the forums. I appreciate the explanation. 

This I find extremely odd. It seems to be a display issue of the sleep information on the app. Please make sure that your Fitbit app is up to date. You can also try logging out of your account and logging back in. That way all information will be loaded onto the app again. Have you also checked your sleep stats on the Fitbit.com website? That could confirm if it is a display issue on the Fitbit app only.

Have a nice day!

RodrigoM | Community Moderator, Fitbit

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