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Sleep has not logged for days, time is wrong, dashboard shows last sync 14 minutes ago

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-24-2022 12:22 - last edited on ‎12-14-2022 15:46 by Fitbit Moderator

‎01-24-2022 12:22 - last edited on ‎12-14-2022 15:46 by Fitbit Moderator

So....seems most every function of my Charge 4 is incorrect and malfunctioning.  I have reset the device numerous times, turned the bluetooth off and on, etc., all of the recommended fixes but nothing helps.  Any ideas?

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3 REPLIES 3

‎01-30-2022 08:47

‎01-30-2022 08:47

Sounds like you need to contact support.

Its interesting that no staff member has responded 😞

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‎01-31-2022 04:34

‎01-31-2022 04:34

I have experienced this before, letting it run empty and afterwards charging it to 100% is the quick(est) fix.

Luckily most Fitbit appliances have a battery issue, thus this fix shouldn't take that much time 😂

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‎01-31-2022 06:54

In response to Gerwin1

‎01-31-2022 06:54

Thanks for the reply, somehow deleting and reinstalling the fitbit app on my computer has apparently solved the issue.

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