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Sleep not being tracked

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‎11-30-2019 17:13 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

‎11-30-2019 17:13 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

Over the last two weeks my fitbit hasn't been tracking my sleep. It has maybe once or twice over this time. I have reset it, re-paired it, and it still doesn't track sleep. It is syncing all other info normally. Any ideas of what is going on? 

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‎12-01-2019 00:24

‎12-01-2019 00:24

Mine is doing same. Intermittently not uploading sleep info. Very frustrating as this is one of the main features i like about using a fitbit.

When i followed the online advice to restart, the fitbit icon doesnt show when i hold the side button in (whether plugged in or not). Dont really want to lose all data with factory reset either

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