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Sleep score not showing up on Charge 3

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‎02-09-2022 21:04 - last edited on ‎02-10-2022 15:34 by Fitbit Moderator

‎02-09-2022 21:04 - last edited on ‎02-10-2022 15:34 by Fitbit Moderator

Hi there.. I got my Fitbit back in January, the first day I had it and showed my sleep score on the Fitbit, now the last few weeks it hasn’t been showing my sleep score. I have to go into the app to see it.. how can I get it to show on the Fitbit itself? 

 

Moderator edit: updated subject for clarity

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‎02-10-2022 15:33

‎02-10-2022 15:33

Welcome to the Fitbit Community, @Stephaniethewil.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 3. Thank you for the information provided.

 

Our team is aware of this issue with sleep score not shown on some Fitbit devices and is working to identify a resolution as quickly as possible. 

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

 

Have a nice day.

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