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Spo2 not working charge 4 fitbit

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‎06-20-2022 14:41 - last edited on ‎12-14-2022 14:14 by Fitbit Moderator

‎06-20-2022 14:41 - last edited on ‎12-14-2022 14:14 by Fitbit Moderator

I am sure that the fitbit application and the charge 4 is up to date. I couldn't find the health app in the applications list. Isreal  seems not included in supported countries of health app. How this can be possible, how this is related with countries and why you dont mention that in bigger fonts that you dont support the app in some countries

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‎06-21-2022 06:36 - edited ‎06-21-2022 06:36

‎06-21-2022 06:36 - edited ‎06-21-2022 06:36

Hello @Abed_1980 

The SpO2 is considered a medical device and is subject to local regulations. It’s your local regulators that need to approve. Unfortunately, at this time there isn't a time frame when the SpO2 Signature clock face and app will be available in Israel.
😔I’m just the messenger so please don’t bite…it’s not in my control. But I hope my response offers clarity to your question.

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