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Spotify not working on charge 4

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‎06-08-2022 09:37 - last edited on ‎12-14-2022 14:20 by Fitbit Moderator

‎06-08-2022 09:37 - last edited on ‎12-14-2022 14:20 by Fitbit Moderator

when I go on my Spotify app on my Fitbit it says to login into my Fitbit mobile app but I tried that and I tried to install and uninstall Spotify on the mobile app and it’s not working. I have Spotify premium and It did work before just stopped working 2 days ago. 

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‎06-08-2022 18:48

‎06-08-2022 18:48

@Jennyaromich , Nice to see you around. Thank you for your efforts with the new installation of the Sportify app. 

Please make sure that you have the latest Fitbit app installed. 

 

Please follow these steps, some of which you have already done, but the order is important:

  • Restart your Charge 4.
  • Please on mobile, go to Settings>Bluetooth, and remove all connections that exist with the tracker. (Forget, ignore or unpair device depending on the phone OS version)
  • Turn off Bluetooth and restart your phone. (switch off and on again).
  • When the phone is back on, turn on the Bluetooth again, but DO NOT attempt to connect to the tracker from here.
  • Go on the app. From here, try setting up the tracker as a new device.

Hope this helps

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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