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Spring Ahead 2 Hours?!?

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‎03-13-2022 08:56 - last edited on ‎12-14-2022 15:27 by Fitbit Moderator

‎03-13-2022 08:56 - last edited on ‎12-14-2022 15:27 by Fitbit Moderator

Did anyone else's fitbit app jump ahead 2 hours at 2AM Sunday morning [March 12, 2022]?

 

Mine did, and it's still an hour ahead.  Meanwhile, my Charge 4 is aware of the proper time.

 

This happened in the Mountain Time Zone [Utah].

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‎03-13-2022 19:13

‎03-13-2022 19:13

@ReverseEMFcom , Nice to see you here. Thank you for your message. 

I'm not quite sure if the Charge 4 is already running with the correct time or if it's still running ahead?

 

In the meantime, please make sure on the settings of your phone (device that you sync the Charge 4 with ) that tie time zone is on manually and correctly selected. 

Also do this on the Fitbit app. Time zone should be set on manual. 

Then sync your Charge 4.

 

Hope this helps. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎03-14-2022 09:42

In response to JuanFitbit

‎03-14-2022 09:42

I checked AppSettings [on FitBit app] and Automatic time zone is turned ON.

 

My Charge 4 displayed the correct time, as did my smartphone [they still do].  Before the Daylight savings shift and after: correct time. It was only the app that was confused.

 

And I say "was" because last night the FitBit app finally corrected its time [at least it did for the Heartrate graph].  The previous night's graph still has a gap, beginning at 1:55AM, and ending at 4AM.  But, the next days graph [today's] begins at midnight, and is logging entries at the correct time.  Thus, an hour of data is MISSING!

 

Assuming all of yesterday's entries, following the 2 hour jump forward, are one hour off [i.e. one hour ahead of actual time], then, for yesterday's graph to end at 11:55PM [which is really 10:55PM], and for today's graph to begin at 12AM [truly 12AM], then the data from 10:55PM, to 12AM, would have to have been thrown out!

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