help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Squiggly lines all over Charge 3 screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-21-2020 04:25 - last edited on ‎10-22-2020 07:36 by Fitbit Moderator

‎10-21-2020 04:25 - last edited on ‎10-22-2020 07:36 by Fitbit Moderator

  • My charge 3 screen only has squggly lines no data. Tried turning off but it won't. Less than a year old.

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎10-22-2020 07:35

‎10-22-2020 07:35

Hi @Susanedge, welcome to our Fitbit Community. I'd like to follow up and help you with your Charge 3 since the screen showed squiggly lines and shows no data. By the way, thank you for trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they sent you an email with some instructions for you to try. In case the issue persists, reply to their email and they'll be happy to follow up and assist you accordingly.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes

‎06-04-2021 13:27

In response to JuanJoFitbit

‎06-04-2021 13:27

My charge 3 also has squiggly lines. I tried to reset but no luck. Please help!

Best Answer
0 Votes